Reference

How We Handle Your Account and Wallet Data

1rmslot collects only what we need to run your account — your registration details, your Touch 'n Go eWallet, Boost or GrabPay payment reference and basic device information.

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POLICY CONTACT PATHS

Where to Ask About Your Data

Live Chat Reach our support desk through live chat on the site for questions about what account or payment data we hold, how long we keep it, or how to update your details.

Email Request Send a written request if you want a copy of your account data, a correction, or deletion of information tied to a closed account — include your registered username so we can verify you.

Account Verification Desk Our verification team handles identity checks tied to withdrawals and payment disputes, and can confirm what documents or e-wallet records were used to clear a transaction.

DATA AND SECURITY STEPS

How We Secure and Retain Your Information

Data We Collect We record registration details, your Touch 'n Go eWallet, Boost or GrabPay reference number, login history and device information needed to keep your account working and your payments traceable.

Cookies and Session Data Cookies keep your login session active and remember lobby preferences like your last-opened game, whether that's Live Baccarat or Lightning Crash Game; you can clear or block them through your browser.

Account Security Checks Password resets, OTP confirmation on new devices and periodic verification steps protect your account from unauthorised access, especially around withdrawal requests.

How Long We Keep Records We retain account and transaction records for as long as needed to resolve disputes, meet audit requests or satisfy regional recordkeeping rules, then remove data that's no longer required.

What Our Privacy Policy Actually Covers

1rmslot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our privacy policy sets out what 1rmslot records when you open an account, fund your account wallet and move between Live Baccarat, Redang Reef Slots or our Basketball Sportsbook. We log your registration details, the payment reference your bank or e-wallet provider returns when you top

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up through Touch 'n Go eWallet, Boost or GrabPay, your login timestamps and basic device data such as browser type and IP address. We do not store your e-wallet PIN or card number — those stay with your payment provider, and we only receive a confirmation
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reference once a transfer clears. Whether you're connecting from Kota Bharu or anywhere else in Malaysia, the account and payment data we process follows the same steps described here, adjusted only where regional disclosure rules require it. We use your data to run your account, confirm
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withdrawals, respond to support tickets and complete account-verification checks before a payout is released. We don't sell your personal information to third parties for marketing. Cookies on the site keep your session active and remember your display preferences, and you can adjust these through your browser
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settings at any time. If you want to see what we hold, correct it, or ask us to close your account, the contact channels are set out below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions Malaysia Players Ask

We collect your registration details, device information, login history and the payment reference generated when you top up through Touch 'n Go eWallet, Boost or GrabPay — not your PIN or card number.

We share data only where needed to process a payment, verify your identity for a withdrawal, or meet a legal request; we don't sell your details for marketing purposes.

Yes — send a request through live chat or email with your registered username, and we'll confirm what we hold before correcting or removing it where regional rules allow.

Your e-wallet PIN and card number stay with your payment provider; we only receive a confirmation reference once a Touch 'n Go eWallet, Boost or GrabPay transfer clears.

Processing and retention can differ by region since access depends on local law; where extra regional disclosures apply, they sit alongside this policy rather than replacing it.

Reach our support desk through live chat first, or escalate in writing by email so our verification team can review the account activity and respond directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions LiveLive Sic Bo

How We Handle Your Account and Wallet Data

Where to Ask About Your Data

How We Secure and Retain Your Information

Privacy Questions Malaysia Players Ask

01 What personal data does 1rmslot collect when I open an account?

02 Does 1rmslot share my information with third parties?

03 Can I ask 1rmslot to delete or update my account data?

04 How does 1rmslot protect my e-wallet and payment details?

05 Does this privacy policy apply the same way everywhere?

06 Who do I contact if I think my account data was misused?

Privacy Policy

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